Thank you for shopping at Martinite.com. Please take a moment to review our shipping policy regarding the delivery of our digital products.
Digital Product Delivery: All products sold on Martinite.com are digital in nature. This means that there is no physical shipment of goods involved. Upon successful completion of your purchase, you will receive access to the purchased products through two methods: email delivery and website dashboard access.
- Email Delivery: After your purchase is confirmed, an email will be sent to the email address provided during the checkout process. This email will contain instructions and a link to access your purchased digital products. Please ensure that you enter a valid and accurate email address to receive your products promptly.
- Website Dashboard Access: In addition to email delivery, you can also access your purchased products by logging in to your Martinite.com account and navigating to the dashboard. Your purchased products will be available for download or use within the dashboard under your account.
Delivery Timeframe: Upon successful payment, you can expect to receive your digital products and access instructions immediately. In some cases, there might be a slight delay due to payment verification processes. However, our system is designed to ensure quick and efficient delivery of your purchased products.
Customer Support: If you encounter any issues with accessing your digital products, please don’t hesitate to contact our customer support team. We are available [hours of customer support operation] to assist you in resolving any problems you may encounter.
Refund and Cancellation: Since our products are digital and delivered instantly, we do not generally offer refunds or cancellations. However, if you encounter any technical issues or discrepancies with your purchased product, please contact our customer support, and we will work diligently to resolve the matter to your satisfaction.
Change of Email Address: If you need to update the email address associated with your purchase, please contact our customer support with your order details, and we will assist you in updating the information.
Please note that by purchasing from Martinite.com, you agree to the terms outlined in this Shipping Policy.
We appreciate your business and look forward to serving you with high-quality digital products. If you have any further questions or concerns about our shipping policy, please feel free to contact our customer support team.