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Thank you for shopping at Martinite.com. We take pride in providing high-quality digital products to enhance your online experience. However, we understand that there may be instances where you might encounter technical issues or feel unsatisfied with a product. This Return and Refund Policy outlines the terms and conditions for requesting refunds for digital products purchased from our website.

Digital Products Eligible for Refund: All products listed on Martinite.com are digital in nature. If you experience any technical issues with the product or if you are not satisfied with the product’s performance, you are eligible to request a refund within 7 days from the date of purchase.

Refund Process: To request a refund, please follow these steps:

  1. Contact our Customer Support Team at [support email] within 7 days of your purchase.
  2. Provide your order details, including the order number, product name, and the reason for your refund request.
  3. Our team will review your request and may ask for additional information or details regarding the issue you encountered.
  4. Once your request is reviewed and approved, we will initiate the refund process.

Refund Amount: Upon approval of your refund request, the total refund amount will be calculated as follows:

Total Refund Amount = Purchase Price – (10% Payment Processing Fee)

Please note that the payment processing fee of 10% is deducted to cover the costs associated with processing the refund and any transaction fees incurred during the original purchase.

Refund Method: Refunds will be issued using the same payment method used for the original purchase. Please allow [processing time] for the refund to be processed and reflected in your account.

Non-Refundable Scenarios: Refunds will not be granted in the following scenarios:

  1. If the refund request is made after 7 days from the date of purchase.
  2. If the product has been used or downloaded.
  3. If the product is no longer available due to changes in our product offerings.

Contact Us: If you have any questions or concerns about our Return and Refund Policy, please contact our Customer Support Team at [support email]. We are here to assist you and provide the best possible solution to any issues you may encounter.

Please note that this Return and Refund Policy is subject to change without notice. It is recommended that you review this policy periodically for any updates.

Thank you for choosing Martinite.com for your digital product needs.

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